Fig. 1From: Patients’ perspectives on the benefits of feedback on patient-reported outcome measures in a web-based personalized decision report for hip and knee osteoarthritisFlow of trial procedures contextualizing timing of interview. Report receipt could be simultaneous with consultation. All interview participants confirmed report receipt on the telephone survey, but a few participants recalled during the interview that they received the report after the office visit. In the non-coaching arm, interviews took place within 4 weeks of the visit. In the coaching arm, interviews took place within 2 weeks of the coaching session, which took place within 4 weeks of the visitBack to article page