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Table 2 Participants’ perceptions of the quality of care in the dimensions of medical-technical competence and identity-oriented approach

From: Perceived quality of physiotherapist-led orthopaedic triage compared with standard practice in primary care: a randomised controlled trial

Dimension/factor

Physiotherapist-led triage n = 83

Standard practice n = 80

n

NA

Median

Q1;Q3

Mean

n

NA

Median

Q1;Q3

Mean

p-value

Medical-technical competence

Care received

I received the best possible examination and treatment.

PR

73

2

4

3; 4

3.5

74

4

3

2; 4

2.9

<0.001

SI

73

2

4

3; 4

3.5

72

5

3

3; 4

3.3

0.022

Identity-oriented approach

Receiving information about

How examinations and treatments would take place.

PR

79

1

4

3; 4

3.6

69

5

3

2; 4

3.0

<0.001

SI

79

1

3

3; 4

3.1

67

6

3

3; 4

3.0

0.559

The results of examinations and treatments.

PR

70

5

4

3; 4

3.4

68

1

3

2; 4

2.9

<0.001

SI

71

4

3

3; 4

3.3

65

3

3

3; 4

3.1

0.166

Self-care: “how I should take care of myself”.

PR

69

4

4

3; 4

3.4

61

7

3

2; 4

2.7

<0.001

SI

68

5

3.5

3; 4

3.3

59

8

3

3; 4

3.1

0.159

Participation in decision making

I had opportunity to participate in decisions.

PR

74

4

4

3; 4

3.6

68

8

3.5

3; 4

3.2

0.010

SI

74

4

4

3; 4

3.5

67

8

4

3; 4

3.3

0.227

Caregiver’s understanding, respect, and commitment

Seemed to understand how I experienced my situation.

PR

77

0

4

4; 4

3.8

73

1

3

2.5; 4

3.1

<0.001

SI

77

0

4

3; 4

3.6

71

2

4

3; 4

3.4

0.046

Was respectful towards me.

PR

74

0

4

4; 4

3.9

72

1

4

3; 4

3.4

<0.001

SI

74

0

4

3; 4

3.7

70

2

4

3; 4

3.5

0.090

Showed commitment: cared about me.

PR

76

0

4

4; 4

3.9

69

1

3

2; 4

3.0

<0.001

SI

76

0

4

3.25; 4

3.7

67

2

4

3; 4

3.5

0.039

  1. Results from the questionnaire Quality from the Patients’ Perspective (QPP). Item scores for PR (Perceived Reality) ranged from 1 (do not agree at all) to 4 (completely agree) and for SI (Subjective Importance) from 1 (little or no importance) to 4 (of the very highest importance). NA: Not applicable. Q1; Q3: First quartile; third quartile. Statistically significant differences between groups (two-tailed p-value) are presented in bold font
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BMC Musculoskeletal Disorders

ISSN: 1471-2474

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