Positive effects | Negative effects |
---|---|
Patient-level: | |
- Self-management | - Pain management |
- Sense of being “taken care of” | - Patient reactions |
- Confidence in providers | |
- Timing and quality of recovery | |
- Timing of interventions | |
- Whole-person consideration | |
Provider-level: | |
- Harmonization of messages | - Provider reactions and interactions |
- Stimulation, peer-support, reassurance, pleasure, satisfaction | |
- Knowledge acquisition | |
Organization-level: | |
- Performance | - Referrals (loss and over-referral) |
- Referrals | |
System-level: | |
- Knowledge and credibility of physiotherapy profession |