Fig. 5

Patient-reported quality of osteoarthritis care: pass rates for individual OAQI v2 items during pre-implementation (n = 208) and post-implementation (n = 125). All items have ‘Yes’, ‘No’, and ‘Not applicable’/‘Don’t remember’ as response options. Individual item pass rates were calculated as the proportion of patients reporting that the QI was passed (‘Yes’) divided by the proportion of patients who were eligible (‘Yes’ or ‘No’) for that QI item (in percentage). Pass rates range from 0 to 100, with 100 representing that all eligible patients reported pass (‘Yes’) for that QI item. OAQI v2 items wording: 1) Have you been given information about osteoarthritis from a health professional? 2) Have you been given information about different treatment alternatives? 3) Have you been given information about how you can self-manage the disease? 4) Have you been given information about the importance of physical activity and exercise? 5) Have you been referred or offered a referral to a health professional who can advise you about physical activity and exercise? 6) Have you been advised to lose weight if you are overweight? 7) Have you been referred or offered a referral to someone who can help you to lose weight, if you are overweight?8) If you have problems with daily activities, have these problems been assessed by a health professional? 9) If you have problems with walking, has your need for a walking aid been assessed? (e.g. stick, crutch or walker) 10) If you have problems related to other daily activities, has your need for appliances and aids been assessed? (e.g. splints, assistive technology for cooking or personal hygiene, a special chair) 11) If you have joint pain, has it been assessed by a health professional? 12) If you have joint pain, was paracetamol the first medication that was recommended? 13) If you have prolonged severe joint pain, which is not relieved sufficiently by paracetamol, have you been offered stronger pain killing medications? (e.g. co-codamol, codeine, tramadol, co-proxamol, co-dydramol, dihydrocodeine) 14) If you use anti-inflammatory medications, have you been given information about the effects and possible side-effects of this medication? (e.g. ibuprofen (Nurofen, Brufen), diclofenac (Voltarol), naproxen (Naprosyn), celecoxib (Celebrex)) 15) If you have experienced an acute deterioration of your symptoms, have you been given or offered a steroid injection? 16) If you are severely troubled by your osteoarthritis, and exercise and medication do not help, have you been referred or offered a referral for an assessment for operation? (e.g. joint replacement)