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Table 2 Website credibility, quality and design

From: Evaluating on-line health information for patients with polymyalgia rheumatica: a descriptive study

Variable Measure n (%) meeting criteriaa
Credibility and Quality [11] Authorshipb 11 (21)
Affiliationb 46 (88)
Editorial teamb 10 (19)
Date of creationb 8 (15)
Date of updateb 19 (37)
Backingb 13 (25)
Accreditationb 11 (21)
Financingb 1 (2)
Credibility Indicator Mean (SD): 2 (1)
Coherence of the title 51 (98)
Contact 36 (69)
Validity of the links (first 3) 48 (92)
Coherence of the links 50 (96)
Help 8 (15)
Font size 14 (27)
Information management 28 (54)
Declaration of conflict of interests 0 (0)
Objectivity 0 (0)
Site traffic statistics 0 (0)
Website search engine 42 (81)
Accessibility 52 (100)
Interoperability 52 (100)
Editorial policy 0 (0)
Design [12, 13] Use of consistent designs, font sizes, and styles 52 (100)
Video/audio illustration 5 (7)
Use a sans serif font for text 51 (98)
Use of short sentences and an active voice 47 (90)
Avoidance of jargon/technical language 45 (87)
Use bulleted lists rather than large blocks of text 20 (38)
Q&A section 4 (8)
Use at least a 12-point font 51 (98)
‘Chunk’ information into meaningful sections with clear headings 44 (85)
Leave right margins jagged (i.e. do not justify) 52 (100)
Avoid percentages (‘one out of ten’ rather than ‘10%’) 18 (35)
Use numerals rather than spelling out numbers 46 (88)
Supplement with illustrations 8 (15)
Use of upper and lower case (avoids using all capital letters, italics, and fancy script) 50 (96)
  1. aUnless otherwise stated
  2. bVariables included in the Credibility Indicator [11]