Table 3 Regression coefficients for the intervention on satisfaction with OP care, QOL, and OP knowledge from the intention-to-treat (ITT) random effects models (N = 7,749)

OP care satisfaction (5-25)^a

Estimate

1.02*

1.02*

0.61*

0.62*

95 % CI

( 0.82, 1.22)

( 0.83, 1.22)

( 0.40, 0.82)

( 0.43, 0.82)

 SF-1 (15/30/80/90/95; poor to excellent)

Estimate

0.21

-0.05

-0.37

-0.66

95 % CI

( -0.74, 1.16)

( -0.93, 0.83)

( -1.33, 0.58)

( -1.52, 0.21)

 EuroQol EQ5D-3 L, utility score (0-1)

Estimate

0.00

0.00

0.00

0.00

95 % CI

( -0.01, 0.01)

( -0.01, 0.00)

( -0.01, 0.01)

( -0.01, 0.01)

 EuroQol visual analog scale (0-100)

Estimate

-0.44

-0.59

-0.42

-0.47

95 % CI

( -1.13, 0.26)

( -1.23, 0.05)

( -1.18, 0.33)

( -1.18, 0.24)

 OP knowledge scale score (0-10)

Estimate

0.01

0.01

0.04

0.03

95 % CI

( -0.07, 0.1)

( -0.06, 0.08)

( -0.03, 0.12)

( -0.04, 0.09)