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Table 1 Evaluation of Patient Satisfaction with Physiotherapy Questionnaires

From: Patient Satisfaction with private Physiotherapy for musculoskeletal Pain

 

Evaluation Criteria for Questionnaire (based on literature review)

 

aMultidimensional

Self completed by patient

Likert Scale (≥ 5 levels)

bNegative Phrasing used

cPsychometric data available

Roush & Sonstroem (1999)*

Yes

Yes

Yes

Yes

Yes

Goldstein et al (2000)

Yes

Yes

Yes

No

Yes

Beattie et al (2002)

Yes

Yes

Yes

Yes

Yes

Monnin & Perneger (2002)

Yes

Yes

Yes

No

Yes

French (2003)

Yes

Yes

Mixed

No

No

George & Hirsch (2005)

No

Yes

Yes

No

No

  1. *Fulfils all the evaluation criteria for questionnaire suitability;
  2. a The publication reports on the processes of selection and evaluation of the multiple dimensions (concepts) that may influence patient satisfaction in the questionnaire;
  3. b Questionnaire includes negatively phrased statements to minimise response bias (e.g. "I do not feel that the physiotherapist valued my opinion");
  4. c Information regarding scale development, validity, and reliability of the questionnaire were undertaken and included in publication.