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Table 4 Suggestions concerning improvement of care

From: Problems and needs for improving primary care of osteoarthritis patients: the views of patients, general practitioners and practice nurses

General Practitioners Patients Practice Nurses
Ideas how to improve treatment (19): Gate keeper role for GP (14) Financial reward for communication/more time for conversation (11) Evidence based pharmacological recommendations (5) Improved cooperation with orthopaedics (5) Integrating the patients' social system (e.g. family) into treatment (2) More openly address psychological complaints of the patients (1) Team approach (20): Imaginable (18) Not imaginable (2) Possible tasks for practice nurses (20): Information about offers on the community level/self help groups (11) Providing additional written information (8) Relaxation techniques (2) Whishes concerning GP (16): Transparency concerning normal course of disease (11) Using less medical terms (3) GP should more openly address psychological complaints, direct questions about mood (3) More time (1) Team approach (20): Imaginable (13) Not imaginable (7) Possible tasks for practice nurses in the context of a team approach (10): Informing the patient about additional (non-pharmacological) approaches (9) Informing about offers on the community level, sport groups, self help groups (7) Asking for side effects (5) Asking patient about his mood (4) Talking to the patient sympathetically (3) Team approach (20): Imaginable (15) Not imaginable (5) Possible tasks for practice nurses in the context of a team approach (15): Talking to the patient (9) Counselling in groups (2) Asking patient about reason for consultation (2) Calling the patient in regular intervals and ask about pain, side effect of medications (2) Motivating the patient to use self-help groups and social contacts (2) Organising self-help groups (2) Exchanging information about the patient with the GP (2)