Patient-level:
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- Self-management
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- Pain management
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- Sense of being “taken care of”
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- Patient reactions
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- Confidence in providers
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- Timing and quality of recovery
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- Timing of interventions
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- Whole-person consideration
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Provider-level:
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- Harmonization of messages
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- Provider reactions and interactions
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- Stimulation, peer-support, reassurance, pleasure, satisfaction
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- Knowledge acquisition
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Organization-level:
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- Performance
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- Referrals (loss and over-referral)
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- Referrals
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System-level:
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- Knowledge and credibility of physiotherapy profession
| |