Categories of factors | Reported factors |
---|---|
Patient-related | - Patients’ conditions and needs |
- Financial situation | |
- Patient request | |
Provider-related | - Provider attitudes |
- Professional language and treatment orientation | |
- Competition for clientele | |
- Previous interactions | |
- Personal knowledge of other providers and their roles | |
- Workload and work schedules | |
Organization-related | - Vision of services involving multiple providers |
- Physical proximity of other providers | |
- Shared files | |
- Rules regarding interactions with other providers | |
- Within- and between-organization activities | |
System-related | - Provider shortage |
- Rules of funding agencies | |
- Hierarchy between professions and provider culture |