|
Domain
|
Item
|
Cronbach's α if item deleted
|
Corrected item-total correlation
|
Overall Cronbach's α
|
|---|
|
Enhancers
|
Q02
|
0.742
|
0.405
|
0.758
|
|
Q07
|
0.733
|
0.481
|
|
Q12
|
0.725
|
0.510
|
|
Q16
*
|
0.771
|
0.242
|
|
Q18
|
0.725
|
0.510
|
|
Q22
|
0.725
|
0.517
|
|
Q24
|
0.740
|
0.410
|
|
Q26
|
0.731
|
0.477
|
|
Q29
|
0.761
|
0.256
|
|
Q34
|
0.726
|
0.505
|
|
Detractors
|
Q03
|
0.831
|
0.576
|
0.848
|
|
Q06
|
0.839
|
0.501
|
|
Q08
|
0.863
|
0.300
|
|
Q13
|
0.841
|
0.458
|
|
Q15
|
0.823
|
0.662
|
|
Q20
|
0.834
|
0.534
|
|
Q23
|
0.830
|
0.593
|
|
Q27
|
0.828
|
0.616
|
|
Q31
|
0.825
|
0.639
|
|
Q33
|
0.818
|
0.732
|
|
Location
|
Q05
|
0.868
|
0.696
|
0.886
|
|
Q10
*
|
0.876
|
0.650
|
|
Q14
|
0.902
|
0.360
|
|
Q19
*
|
0.856
|
0.777
|
|
Q21
*
|
0.857
|
0.773
|
|
Q28
*
|
0.863
|
0.723
|
|
Q32
|
0.856
|
0.778
|
|
Cost
|
Q01
|
0.665
|
0.450
|
0.706
|
|
Q11
|
0.754
|
0.070
|
|
Q04
*
|
0.653
|
0.496
|
|
Q09
*
|
0.615
|
0.635
|
|
Q17
|
0.621
|
0.589
|
|
Q30
|
0.629
|
0.575
|
|
Q25
*
|
0.734
|
0.122
|
- * To have consistency between the positive or negative connotation of its domain, the Likert-scale of the item has been reversed.
- The most critical items within each domain are highlighted.
